Terms of Use

These Terms and Conditions describe the rules that apply when you use the Starz Spins platform and the services we provide. They set out the contractual relationship between us and our users, explain your responsibilities while using the site and describe how we manage accounts, payments, promotions and disputes. By registering or playing you agree to these terms, and we recommend you read them carefully.

Account responsibilities

You are responsible for maintaining the confidentiality of your account credentials and for any activity that occurs under your account. You must provide accurate, current information during registration and keep that information up to date. We may suspend or close accounts where we suspect unauthorised use, breach of these terms or multi-accounting. You must not share accounts or allow others to transact under your login.

Eligibility requirements

Access to the platform is restricted to persons who meet applicable age and jurisdictional requirements. You must be of legal gambling age in your place of residence and not located in a restricted territory. We may refuse registration or restrict access where local law prohibits use. Proof of identity and age may be requested before you may deposit or withdraw.

Acceptable platform use

Users must not use the service for unlawful purposes, fraud, money laundering or to circumvent any technical controls. The use of bots, unauthorised software, collusion or systematic advantage play is prohibited. Any attempt to tamper with games, systems or promotional mechanics may result in forfeiture of funds and account closure.

General bonus and promotion rules

Promotions, including welcome offers, free spins and other bonuses, are subject to specific terms which form part of these Conditions. We reserve the right to alter, suspend or withdraw promotions at any time. Unless stated in the promotion rules, bonus funds may be subject to wagering requirements, game restrictions and maximum bet limits. Abuse of promotional offers may lead to cancellation of rewards.

Deposits and withdrawals

Deposits are processed through the payment methods listed in your account. We may set minimum and maximum limits for deposits and withdrawals and apply identity checks before allowing withdrawals. Withdrawal requests may be subject to verification, processing times and compliance checks; funds are released only after successful verification. Fees, limits and processing times may vary by method and are displayed in your account.

Dispute resolution

If you have a complaint, please contact our support team in the first instance. We will investigate and aim to respond promptly. If a resolution cannot be reached informally, we will advise on available escalation routes. Where applicable, independent dispute resolution may be available and details will be provided on request.

Updates to terms and conditions

We may update these Terms and Conditions to reflect changes in law, services or operational needs. Material changes will be communicated via the site or email and continued use after publication of revised terms constitutes acceptance. For clarity on how changes affect you, contact [email protected] or consult the latest version of these terms. References to StarzSpins within the site reflect the same operator and services.